Effective date: August 24, 2026
Keentechi Co., Ltd (“Keentechi”, “we”, “us”) operates keentechi.com. This policy explains how we collect and use information when you visit our website, submit a sourcing request, upload a file, or contact us.
Information We Collect
- Contact details you provide, such as your name, company, email address, telephone number, and WhatsApp number.
- Enquiry information, including model numbers, quantities, technical requirements, messages, drawings, nameplate photos, and other files you choose to submit.
- Technical information, such as your IP address, browser type, device information, referring page, landing-page URL, and advertising parameters.
- Communication and transaction records created when we respond to your request or prepare a quotation.
How We Use Information
- To identify the requested industrial automation product and respond to your enquiry.
- To confirm availability, product condition, lead time, price, inspection options, and shipping arrangements.
- To prevent spam, fraud, abuse, and security incidents.
- To measure website and advertising performance and improve our landing pages.
- To comply with accounting, tax, customs, contractual, and other legal requirements.
We may use automated tools to help organize and prioritize business enquiries. A person reviews the enquiry before commercial follow-up.
Cookies and Advertising
Our website may use cookies or similar technologies for essential site functions, security, and advertising measurement. We currently use Google Ads conversion tracking to understand whether an advertisement leads to an enquiry. Google may process device, browser, and advertising information according to its own privacy policies and available consent controls.
How We Share Information
We do not sell your personal information. We may share relevant information with hosting, email, analytics, security, logistics, payment, customs, or product-sourcing service providers when necessary to operate the website, respond to your request, prepare a quotation, or complete an order. These providers should use the information only for the requested service.
International Processing
Because we serve international customers and work with service providers in different countries, information may be processed outside your country. We take reasonable steps to protect it during such processing.
Retention and Security
We retain enquiry and business records only for as long as reasonably necessary for follow-up, customer service, dispute prevention, legal compliance, or legitimate business records. We use reasonable technical and organizational safeguards, but no internet transmission or storage system is completely secure.
Your Choices and Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, or objection regarding your personal information. You may also ask us to stop non-essential marketing communications. Some records may need to be retained for legal or legitimate business reasons.
Contact Us
For privacy questions or requests, email info@keentechi.com. Please provide enough information for us to identify and respond to your request.